Adobe Air installations of software products like RSS Authority Sniper, TubeViperX etc., can be affected by numerous computer configuration and permissions issues.
Error messages regarding a damaged installer are a common problem during installation of Adobe Air apps and is almost never a real case of the installer being damaged.
Steps to troubleshoot a damaged installer error message:
- Check to make sure you are running the latest version of adobe air ( http://get.adobe.com/air/ for the latest version of the adobe AIR framwork)
- Check that your computer’s system clock is correct. Correct the date/time and timezone if it not current.
- Uninstall the app if you have an existing install.
- After uninstall make sure the application’s folder does not already exist in c:\Program Files or c:\Program Files
If the applications folder does already exist, delete the application’s folder.
- Empty the Trash (Mac OS) or Recycling Bin (Windows)
- Try re-downloading the file in case it was corrupted during download, and reinstalling.
- It might be necessary to turn off your anti-virus temporarily while you install the program.
Some antivirus software will try to scan the installer while it is running and Adobe Air's installer does not seem to know how to wait for scanning to complete.
- Reinstall the application.
- Make sure you first download the installer file to a folder on your local computer instead of attempting to run it directly from the members area. If it is still in a .zip file, extract the contents of the zip to the folder first (There will be a single .air file inside). Then run the .air file from your local computer.
Usually the above steps will work to allow the program to be installed normally,
Unfortunately, the damaged installer message has many different causes so sometimes you may need to do a process of elimination to fix it.
In the event that the above does not solve the issue, additional help with troubleshooting Adobe Air installer problems is available from Adobe.com
See the following troubleshooting information at the Adobe.com website:
Troubleshooting For Windows: http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html
Troubleshooting For Mac: http://helpx.adobe.com/air/kb/troubleshoot-air-installation-mac-os.html
You can also request help from Adobe directly on the Adobe User's Forum:
Adobe Air Installations Troubleshooting Forum: https://forums.adobe.com/community/air/installation